Knowledge Base
We are here to help! Please take a look at our knowledge base for guides and help with setting up your accounts.
Visit our FAQ page for general questions you may have.
Help with Meta
Meta is a technology company that creates products and services to help people connect, build communities, and grow businesses. Its offerings include Facebook, Instagram, WhatsApp, and Messenger, which have already empowered billions of people worldwide. Although it is not ready for full-blown production, they have acquired Oculus for Meta Quest. Its immersive augmented and virtual reality experience will help pave the way for the future of social technology.
Meta Business Suite is your one-stop-shop for managing all your marketing and advertising activities on Facebook and Instagram. By centralizing tools that help connect you with customers across all apps, Meta Business Suite makes it easy to get better business results.
- Go to Business settings.
- Click People.
- Click Add.
- Enter the secretsocialservice@gmail.com to add.
- Select Admin as the role to make sure we can make changes and updates to your account per your request.
- Click Next.
- Select all the assets and the task access. Be sure to give us Full Control.
- Click Invite.
- Go back to Business Settings.
- Below Users, click Partners.
- Click + Add.
- Select Give a partner access to your assets.
- Enter the Partner Business ID: 1806004599613578 and click Next.
- On the next screen, please add us to all the assets you want us to have access to. Please be sure to check each column and turn on all the access that are needed.
- Click Save Changes.
- That’s it! If you don’t see any errors, you may now close the window.
- Go to business.facebook.com/overview.
- Click Create account.
- Enter a name for your business, your name and work email address and click Next.
- Enter your business details and click Submit.
If you already have an ad account and would like to connect it to your Business Manager, then please click here to learn more. If you need to create a new ad account, then please click here.
Facebook Ads Manager is your go-to for creating, managing, and analyzing your ads. On the other hand, Facebook Business Manager is your one-stop-shop for managing all aspects of your business. Think of it as a house with different rooms, one of which could be your Ads Manager (accessible through Business Manager). Keep in mind that having an Ads Manager doesn’t necessarily mean you have a Business Manager, and vice versa. It’s important to understand the differences between these two tools to make the most of your Facebook and Instagram marketing efforts.
No problem! You may contact Meta directly by clicking here. If you are still unable to find a solution, please send us an email (support@secretsocialservice.com) or give us a call (+1 858 437 9580) and we will do our best to answer any questions you may have.
Help with Google
Please follow this guide as it may get updated by Google. Be sure to add the email secretsocialservice@gmail.com when sharing.
Please take a look at this page for detailed info and necessary steps. Please keep in mind that Secret Social Service Inc. also offers email hosting with a custom domain. Contact us for more info!
If you want to gain access or create a new business profile, please click here. This page will take you through all the necessary steps.
If you already have a Business Profile or you just created one, then you follow these steps below:
- Go to your Business Profile. Learn how to find your profile.
- Click Menu
> Business Profile settings > Managers.
- At the top left, click Add
.
- Enter secretsocialservice@gmail.com as the email address.
- Under “Access,” choose Owner or Manager.
- Click Invite.
After setting up your Google Analytics with us, please visit this link to view your dashboard. Be sure to log into the same Google account you created or gained access with.
No problem! You may contact Google directly by clicking here. If you are still unable to find a solution, please send us an email (support@secretsocialservice.com) or give us a call (+1 858 437 9580) and we will do our best to answer any questions you may have.
Help with Zoho
No problem! You may contact Zoho directly by clicking here. If you are still unable to find a solution, please send us an email (support@secretsocialservice.com) or give us a call (+1 858 437 9580) and we will do our best to answer any questions you may have.
Help with GoDaddy
No problem! You may contact GoDaddy directly by clicking here. If you are still unable to find a solution, please send us an email (support@secretsocialservice.com) or give us a call (+1 858 437 9580) and we will do our best to answer any questions you may have.
Help with Stripe
No problem! You may contact Stripe directly by clicking here. If you are still unable to find a solution, please send us an email (support@secretsocialservice.com) or give us a call (+1 858 437 9580) and we will do our best to answer any questions you may have.
Help with PayPal
No problem! You may contact PayPal directly by clicking here. If you are still unable to find a solution, please send us an email (support@secretsocialservice.com) or give us a call (+1 858 437 9580) and we will do our best to answer any questions you may have.