FAQ

Here is a list of frequently asked questions (FAQs) that you may find useful.

General Questions

We offer a range of services to help businesses achieve their online marketing and advertising goals. We provide comprehensive solutions for website design, social media management, online advertising, email hosting, web hosting, domains, analytics, and more. Our All-In-One Internet Marketing service includes everything a business needs to maximize its online potential. Visit our “What We Do” page for more info.

We offer expert guidance and support to help businesses achieve their online marketing and advertising goals. Our team is dedicated to assisting businesses every step of the way, from creating a cohesive online presence to implementing targeted campaigns to reach their target audience. We offer a range of services and are committed to finding the best solution for each business.

Our mission is to help businesses transform and reach new heights by providing expert guidance and support. We prioritize making the marketing process as smooth and straightforward as possible for our clients. We specialize in targeted, niche-driven approaches to help businesses get the most out of their marketing goals. Our team is dedicated to collaborating for success and supporting businesses in reaching their full potential.

Secret Social Service Inc. is unique in specializing the approach to online marketing and advertising. We tailor our marketing campaigns to each business’s goals and target audience, providing comprehensive solutions for website design, social media management, online advertising, email hosting, web hosting, domains, analytics and more. We understand the importance of appearances and strive to create visually appealing projects that accurately represent each brand. Our team is committed to collaboration and open and honest communication with all of our clients.

Booking a free appointment with us is easy. Simply choose the service you want, pick a date and time that works for you, and fill in your details. Our team is dedicated to finding the best solution for each business and is here to support businesses every step of the way. Visit our “Let’s Work Together” page for more info and to make an appointment.

Secret Social Service Inc. offers a list of free tools created by us and third-party companies that we’ve tested or use ourselves. While we believe these tools can be useful, we are not responsible for their performance or any issues that may arise when using them. we are simply providing access to a range of resources that may be helpful to businesses. Visit our “Content Creation Tools” page for access to these free tools.
Secret Social Service Inc. values open and honest communication with every single client. We understand that collaboration is key to a successful business partnership and prioritize supporting businesses in achieving their goals. Our team is committed to finding the best solution for each business and working with them every step of the way to create the best environment and most effective campaigns to help them succeed. Visit our “Testimonials Page” to see what clients have said about us.

Billing Questions

To guarantee the encryption and security of payment information, we collaborate with only a handful of select companies. These industry leaders have proven themselves to be the best and adhere to the highest standards. We take a highly selective approach to partnering with companies and work exclusively with those who have a track record of excellence. Here’s a list of the companies we directly work with:

No, our services aren’t limited to monthly plans – we also offer one-time options. However, we highly suggest subscribing to our ongoing packages, which we update regularly to keep you up-to-date in the constantly evolving digital world. Even if you do decide to subscribe, you don’t need to store your payment information. Instead, we’ll invoice you monthly and you can pay each time. Just keep in mind that if you want to cancel your subscription, we kindly ask for 30 days’ notice.

It’s important to consider the potential loss of momentum that may occur when pausing or cancelling your digital marketing plan or service. We understand that the ever-changing digital landscape can be challenging to navigate, so please don’t hesitate to reach out to us for help finding the best possible solution. Even if you do choose to subscribe to our services, you can pay as you go and won’t have to store your payment information with us. If you decide to cancel or pause your subscription, we kindly ask for at least 30 days’ notice (before your renewal date) via email. Click here to give us your notice and cancel your subscription. Alternatively, please email us at billing@secretsocialservice.com

Absolutely! Our services are designed to be flexible, allowing you to resume them whenever you like without any extra fees. However, pausing your digital marketing plan or service may cause a loss of momentum that you should take into account when making your decision. We understand that navigating the ever-changing digital landscape can be challenging, so please don’t hesitate to contact us so we can help you find the best possible solution.

We offer two payment options for linking your ads to your credit or debit card. The first option is to use your own personal or company account. The second option is to have us take over the charge and include it in your invoice. Whatever option you choose, we’ll make sure the payment process is seamless, so you can focus on getting the results you need.

Marketing Questions

Digital marketing is the practice of promoting products or services through digital channels such as search engines, social media, email, websites, and mobile apps. It involves various techniques and strategies to reach and engage with the target audience online. Digital marketing has become an essential part of any modern marketing strategy, as more and more people are using digital platforms to make purchasing decisions.

The three most important pieces of information regarding digital marketing are:

  1. It encompasses a range of techniques and strategies to promote products or services through digital channels.
  2. It aims to reach and engage with the target audience online.
  3. It has become an essential part of any modern marketing strategy.

There are several types of digital marketing that businesses can use to reach and engage with their target audience. Some of the most common types of digital marketing include search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, content marketing, and affiliate marketing.

The three most important pieces of information regarding the different types of digital marketing are:

  1. There are several types of digital marketing that businesses can use to promote their products or services.
  2. Each type of digital marketing has its own unique approach and benefits.
  3. Combining multiple types of digital marketing can create a more comprehensive and effective marketing strategy.

SEO stands for search engine optimization, which is the practice of optimizing a website or online content to improve its visibility and ranking on search engine results pages (SERPs). It involves a range of techniques, including keyword research, on-page optimization, and link building, to make sure that the website or content appears higher in search engine rankings.

The three most important pieces of information regarding SEO are:

  1. SEO is the practice of optimizing a website or online content to improve its visibility and ranking on search engine results pages (SERPs).
  2. SEO involves a range of techniques, including keyword research, on-page optimization, and link building.
  3. SEO is essential for businesses that want to increase their visibility and reach online.

Social media marketing is the practice of using social media platforms to promote products or services, build brand awareness, and engage with customers. It involves creating and sharing content on social media platforms such as Facebook, Twitter, Instagram, and LinkedIn to reach and connect with the target audience.

The three most important pieces of information regarding social media marketing are:

  1. Social media marketing is the practice of using social media platforms to promote products or services, build brand awareness, and engage with customers.
  2. It involves creating and sharing content on social media platforms such as Facebook, Twitter, Instagram, and LinkedIn.
  3. Social media marketing can be an effective way to build brand loyalty and drive website traffic.

Content marketing is the practice of creating and sharing valuable, relevant, and consistent content to attract and retain a clearly defined audience and ultimately drive profitable customer action. It involves creating and sharing various types of content, such as blog posts, articles, videos, infographics, and e-books, to provide value to the target audience and establish a connection with them.

The three most important pieces of information regarding content marketing are:

  1. Content marketing is the practice of creating and sharing valuable, relevant, and consistent content to attract and retain a clearly defined audience and ultimately drive profitable customer action.
  2. It involves creating and sharing various types of content, such as blog posts, articles, videos, infographics, and e-books.
  3. Content marketing can be an effective way to establish thought leadership, build brand awareness, and drive website traffic.

I still have questions!

No problem! Don’t hesitate to send us an email (support@secretsocialservice.com) or give us a call (+1 858 437 9580) and we will be happy to answer any questions you may have.