Knowledge Base

Meta is a technology company that creates products and services to help people connect, build communities, and grow businesses. Its offerings include Facebook, Instagram, WhatsApp, and Messenger, which have already empowered billions of people worldwide. Although it is not ready for full-blown production, they have acquired Oculus for Meta Quest. Its immersive augmented and virtual reality experience will help pave the way for the future of social technology.

Meta Business Suite is your one-stop-shop for managing all your marketing and advertising activities on Facebook and Instagram. By centralizing tools that help connect you with customers across all apps, Meta Business Suite makes it easy to get better business results.

1. Go to Business settings.
2. Click People.
3. Click Add.
4. Enter the secretsocialservice@gmail.com to add.
5. Select Admin as the role to make sure we can make changes and updates to your account per your request.
6. Click Next.
7. Select all the assets and the task access. Be sure to give us Full Control.
8. Click Invite.
9. Go back to Business Settings.
10. Below Users, click Partners.
11. Click + Add.
12. Select Give a partner access to your assets.
13. Enter the Partner Business ID: 1806004599613578 and click Next.
14. On the next screen, please add us to all the assets you want us to have access to. Please be sure to check each column and turn on all the access that are needed.
15. Click Save Changes.
16. That’s it! If you don’t see any errors, you may now close the window.

1. Go to business.facebook.com/overview.
2. Click Create account.
3. Enter a name for your business, your name and work email address and click Next.
4. Enter your business details and click Submit.

If you already have an ad account and would like to connect it to your Business Manager, then please click here to learn more. If you need to create a new ad account, then please click here.

Facebook Ads Manager is your go-to for creating, managing, and analyzing your ads. On the other hand, Facebook Business Manager is your one-stop-shop for managing all aspects of your business. Think of it as a house with different rooms, one of which could be your Ads Manager (accessible through Business Manager). Keep in mind that having an Ads Manager doesn’t necessarily mean you have a Business Manager, and vice versa. It’s important to understand the differences between these two tools to make the most of your Facebook and Instagram marketing efforts.

Did you purchase a business, transfer ownership or lose access to a Facebook Page/ Business Manager? You can request for access to the pages that belong to your business. Although it is not guaranteed that you will gain access, it is your best option if you can’t contact the current page owner.

The best solution is for an admin dispute for you to gain access to the Business Manager and then release the page. There is a procedure to release the page but since the last user can’t consent to it, this would be the next step.

Please gather the following info:

1. Copy of valid government-issued ID (of the individual signing the statement); any of the following are accepted:
   • Passport
   • Government ID
   • Driver’s License
   • For Civic requests, Government Employee IDs will be accepted.
2. A signed statement with ALL the following details:
   1. Government Letterhead or Seal, Company Letterhead (where appropriate)
   2. Clear and readable signature (signed by hand or digitally confirmed)
   3. A description of requestor relationship to the Business and the Business ID (and authority to request access to the Business, as applicable)
   4. An explanation of the request (example: there has been a termination of the employment and/or business relationship with the named – person(s)/Business and another person needs to be added as Admin)
   5. The Facebook account (URL/ID/associated email) needing to be added as an admin
3. One of the following:
   • The name of the current person(s) who manage the BM as applicable the relationship of the above person(s) to the Business OR
   • A reasonable explanation of why the current persons who manage the BM is/are not known to the requestor
   • A declaration that the information you have provided is true and accurate, e.g. “I certify that the information provided is true and accurate” or similar
4. Evidence of a claim to ownership; one of the following:
   1. Option: Individual amounts of the past three invoices on the ad account(s) that the BM own and include the last 4 digits on the credit card +the credit card expiration date. Note: Invoice information will only be accepted if included directly in the body of the signed letter/statement
   2. Option: Credit Line Monthly Invoice for owned ad account
   3. Option: Provide at least one supporting documentation:
      • Domain Name Assignment Agreement
      • Deed of Assignment of Intellectual Property
      • Utility Bill
      • Articles or Certificates of Incorporation, Formation, or Organization
      • Business Licenses or Permits
      • DBA documents
      • Tax Certs. and Licenses
      • Bank Statements, Summaries, Letters
      • Credit Score Reports
      • Securities and Trading Documents-Trademark/registered/copyright document: e.g. Certificate of Federal Registration.

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No problem! You may contact Meta directly by clicking here. If you are still unable to find a solution, please send us an email (support@secretsocialservice.com) or give us a call (+1 858 437 9580) and we will do our best to answer any questions you may have.